Oracle, owned by billionaire tycoon Larry Ellison has unveiled groundbreaking advancements in artificial intelligence, introducing cutting-edge AI agents and generative AI capabilities within Oracle Fusion Cloud Sales. These innovations are set to revolutionize customer engagement while supercharging sales team productivity.
Now integrated into Oracle Fusion Cloud Customer Experience (CX), these transformative features are readily available to users. By leveraging seamlessly interconnected data spanning finance and supply chain operations, the AI capabilities empower sales teams to craft highly personalized, contextually rich experiences for every client account—redefining the standards of customer interaction and sales efficiency.
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The new AI agents and generative AI capabilities in Oracle Cloud Sales help sales teams save time and devote more resources to developing customer relationships.
Part of Oracle Fusion Cloud Applications Suite, Oracle Cloud CX is a connected suite of applications leveraging AI capabilities to help organizations create, manage, serve, and nurture lasting customer relationships across marketing, sales, and service. Embedded AI acts as an advisor and assistant helping to analyze connected data across marketing, sales, and service to enhance operational efficiency and improve customer experiences.
“Sales processes have become overcomplicated and with so many administrative and complex tasks required, sales teams are struggling to find the time needed for effective and meaningful customer communication,” said Rob Tarkoff, Executive Vice President and General Manager of Oracle Cloud CX. “The new AI agents and generative AI capabilities within Oracle Cloud Sales eliminate many of these rigid and time-consuming tasks, which enables sales teams to boost productivity and create more impactful connections with customers.”
Meanwhile, Oracle’s (ORCL.N) shares surged nearly 9% in premarket trading on Wednesday following an announcement by U.S. President Donald Trump that the company, alongside OpenAI and SoftBank (9984.T), would spearhead a significant investment in artificial intelligence infrastructure.
The ambitious joint venture, dubbed “Stargate,” aims to invest a staggering $500 billion to ensure the United States maintains its edge over China and other global competitors in the rapidly evolving AI race, Trump revealed during a White House briefing on Tuesday.
Oracle is a significant computer company that provides a comprehensive suite of technology solutions, including database software, cloud services, enterprise applications, and hardware. They are a major force in the enterprise IT landscape.
Larry Ellison is an American businessman and entrepreneur best known for co-founding the software giant Oracle Corporation in 1977. He served as Oracle’s CEO for 37 years until 2014 and is currently the company’s chairman and chief technology officer. Under his leadership, Oracle grew from a startup to the largest database software supplier and the second-largest supplier of business applications globally.
