Rep AI Technologies Inc., an Israeli startup and the developer of the world’s first AI Concierge, has secured $8.2 million in funding. The investment round was led by Osage Venture Partners (OVP), with participation from Oryzn Capital and Flashpoint Venture Capital. The funds will be used to accelerate the development of the company’s e-commerce sales tool.
Leveraging a proprietary blend of behavioral AI and large language models (LLMs), the tool empowers merchants to offer personalized sales assistance at scale, converting more website visitors into paying customers. The technology integrates seamlessly with existing tech stacks and doesn’t disrupt the shopper’s experience. On average, it drives a 22% increase in conversions with existing customers.
Founded in 2020, REP AI is a revolutionary plug-and-play solution designed to transform how e-commerce businesses engage with their customers. Seamlessly integrating with Shopify, REP AI automatically reads your website, learning everything it needs to provide accurate, contextually relevant responses to shoppers—without requiring any configuration.
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Rep AI’s technology utilizes behavioral AI to analyze each shopper’s browsing habits, predicting when assistance would be most valuable. At the optimal moment, the AI proactively offers help, allowing the shopper to engage for the duration of their shopping journey. By providing tailored product specifications, personalized recommendations, and relevant information, Rep AI elevates the overall shopping experience and drives increased sales. Merchants commonly achieve a substantial 30x return on investment within the first month of implementation. Additionally, they gain valuable insights that enable them to refine their product offerings and deliver even more exceptional customer experiences.
With results like a 250% increase in conversion rates, 40% increase in Average Order Value and handling 95% of all support inquires, REP AI empowers merchants to boost sales, enhance customer satisfaction, and scale effortlessly, making it the go-to tool for businesses aiming to thrive.
“While technology has changed immensely in the past 15 years, e-commerce has largely stayed the same – and so has its historically poor conversion rates. Rep AI is the evolution the industry has so desperately needed,” commented Yoav Oz, co-founder and CEO of Rep AI. “Unobtrusive and completely customizable to match each merchant’s product catalog and brand personality, it brings any sized business the benefits of a highly skilled sales expert that also happens to be infinitely scalable.”