Improving Employee Experience During The Pandemic: Tips & Tricks

by Contributing Author

Your employees are definitely your biggest asset and ensuring they have a pleasant experience working with your company is essential to build a positive reputation in the industry. The employee’s experience is also responsible for enhancing an employee’s happiness and overall productivity.

But with the sudden changes brought upon us due to the pandemic, it has become really difficult to deliver a positive employee experience. As businesses struggle to adjust to the new norms of remote work, they are doing everything in their power to keep operations going and stay afloat.

Since the new way of working and communicating is completely virtual, it has led to a significant disconnect. Employees feel a lack of social engagement and working in isolation makes them feel lonely. This has started affecting their performance too.

Companies must do put in efforts to improve employee experience if they want their employees to stay committed to achieving business goals. If you’re looking for ways to do this, here are some tips and tricks that will prove useful in the current crisis:

1. Do not shy away from communication:

In such a crucial time, keeping employees in the dark about important information can cause distress and lead to the spread of unnecessary rumors. This not only makes them insecure but also reduces their focus due to lack of clarity.

Make sure there is clear communication at all times and employees are provided timely information to better understand a situation. This will prevent employees from developing a negative mindset about the company.

2. Train managers for connecting with their teams:

The kind of manager an employee works with plays a crucial role in defining their experience with a company. Managers need to ensure they build trust in their employees and show support during these tough times.

This is possible if they learn better ways to communicate and connect with their teams. To help your managers learn the right way to handle their team members, train them for soft skills with the help of training software.

3. Remove the stigma associated with mental health:

Everyone is going through a tough time in the current scenario, which means a lot of us are going through a mentally challenging time. To ensure your employees feel safe to open up about their struggles, take the effort to remove the stigma associated with mental health.

Talk openly about such topics and encourage employees to discuss their struggles. Managers can go one step ahead and share their own experiences so employees feel they can reach out to them during a difficult situation.

4. Acknowledge and appreciate:

Your employees are doing their best to deliver good results despite the many challenges that come with working remotely. You need to ensure employees feel appreciated for their efforts as it will keep them motivated to perform better.

When you acknowledge an employee’s contribution and publicly appreciate them, it makes them feel valued. It boosts their morale and increases their job satisfaction. This becomes an important aspect in improving their experience working for the company.

5. Offer flexibility:

You may be wondering that working from home already provides enough flexibility to your employees. What more can you be flexible about? Since working remotely is full of distractions, you need to provide employees the autonomy to plan their own day.

This means giving them the freedom to decide their working hours and how they will deliver set targets in the expected time frame. This makes it easy for young parents and people taking care of old parents to balance work and personal life in a better way.

Conclusion:

Use the above tips to show your employees that you care and are willing to support them amid the pandemic despite how challenging it gets.