ControlUp, an Israeli startup that offers a new Digital Employee Experience DEX management platform, completed a $100 million funding round, co-led by K1 Investment Management and JVP.
DEX deals with how employers, managers, can better interact with their workplace digital tools, and so, by extension, better manage their employees. Workflows, productivity, project management, analytics, customer relations, and just about everything else are related to DEX.
The Academy to Innovate HR (AIHR) explains that Digital employee experience is becoming a progressively larger and more integral part of the overall employee experience, especially with the expansion of remote and hybrid work environment options. AIHR further says that employees of essentially every industry must use technology to do their jobs, and so the DEX is a reflection of how effectively people interact with their workplace digital tools, which allows them to be engaged, proficient, and productive.
As startups bring in the big bucks, like ControlUp just did, they spend the money on expansion, which means hiring many more employees. As the number of employees increases, so do the headaches; the larger the organization, the greater the need for an effective hierarchy. And these days’ managers cannot do anything without the proper tools for handling all of the digital paperwork that comes with it.
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So, what does ControlUp do?
Founded in 2012 by Yoni Avital and Asaf Ganot, ControlUp says that its Digital Employee Experience management platform gives IT increased visibility and control over employees’ digital experience, “no matter where they work—in the office, from home or on the road—or the type of workspace they use: virtual, physical or cloud. ControlUp analytics harnesses anonymous operational metadata from thousands of organizations to help IT and help desk teams make informative, data-driven decisions.”
With SaaS applications, IT teams can get a complete view of their entire digital employee experience, promises ControlUp. The company boasts that it takes less than 10 minutes to deploy and see value, and that IT teams are quickly empowered to proactively monitor and improve the health of their systems, gain architectural-level insights, and ensure employees have the freedom and flexibility to access any line-of-business application from anywhere.
We are absolutely THRILLED to announce that, led by @JVPVC & K1 Investment Management, ControlUp has raised $100MM to give people the flexibility and freedom to work from anywhere. #SeriesD #DEX #RemoteWorkhttps://t.co/Osp6yu3UdB pic.twitter.com/Cb5hsVdgXr
— ControlUp (@ControlUp) November 10, 2021
“This injection of capital will accelerate our ability to help more enterprises open the door to the limitless possibilities of a simpler, more reliable work-from-anywhere experience,” said Asaf Ganot, CEO and Co-Founder at ControlUp. “We give IT real-time visibility into system status, with the ability to resolve help desk calls faster, and even handle potential system issues before they happen. All this translates to fewer headaches, lower costs, higher productivity, and happier people.”