The Israeli startup, Carbyne 911, (formerly Reporty) that has developed a new emergency callout platform to help life-saving emergency providers pinpoint a callers’ exact location and enable other services to improve and speed up communication and response times has raised $15 million in Series B funding.
The round led by Elsted Capital Partners and joined by strategic investor Founders Fund. Among The company’s other investors are former Israeli Prime Minister Ehud Barak. The funds will be used for worldwide marketing as well as R&D for its next generation 911 solutions.
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An estimated 240 million calls are made to 911 in the U.S. each year. While 911 and other emergency centers have been a key for the public to contact police, medical and fire services, sometimes a call for help passing on crucial information is a challenge.
Carbyne tools gather and process location information from multiple technologies: video – from mobile phones and surveillance cameras; voice (IP, TDM); chat and more. All this can be carried out without requesting the user to download the Carbyne App, c-Now.
“It is critically important that we fix our dilapidated emergency response systems around the world,” said Trae Stephens, Partner at Founders Fund. “Carbyne’s technology will replace outdated infrastructure and provide powerful new capabilities to first responders.”
The Tel Aviv based startup has seen a 65% reduction in time to dispatch with their current installations.
The company provides across-region deployment option that supports service continuity during mass outage events. During a call, Carbyne’s advanced algorithms monitor and automatically prioritize the information coming in to the PSAP to protect against bandwidth variances compromising the most critical information.
Carbyne’s platform puts the most relevant and accurate information in front of call-takers with an intuitive user interface. With video and location-enhanced call prioritization, live-map functionality and multiple deployment options, Carbyne’s call-handling solutions are a significant step forward for Emergency Services technology.
Carbyne’s CRM platform allows for the recording of all supported interactions between call-takers and callers. This includes the ability to record video from a caller even if call-takers decide to switch off the video on their screen.
This type of transformative change has attracted great interest – Carbyne has recently expanded its client base in the U.S., Latin America, Europe, the Middle East and Asia.