Allot Communications Ltd., an Israeli provider of intelligent broadband solutions announced the availability of its new Allot CloudTrends Report H2 2014, which highlights the worldwide evolution of managed cloud services offered to enterprises and SMBs by communication service providers (CSPs).
The company said that the report’s findings indicate that many CSPs now view cloud-based software-as-a service (SaaS) enterprise applications – such as unified communications, virtualized office suite offerings, cloud storage and enterprise CRM/ERP – as a substantial revenue opportunity. The most innovative CSPs surveyed have addressed enterprise CIO concerns around security and performance by responding with specific cloud-based visibility, control, quality of service (QoS) and security managed service offerings.
Allot revealed that according to the key findings of the report over 45% of CSPs are offering public cloud applications and services for enterprises ranging from basic email and storage to fully-fledged unified communications, CRM and ERP solutions.
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Microsoft Office 365 is the most prevalent office suite offered by CSPs to SMBs and Enterprise with over 33% of CSPs surveyed offering the Microsoft platform. Office 365 represents over 90% of the virtualized office suite type offerings, while the Google Apps offering comes in at a distant 8%.
QoS management for cloud services lags behind basic adoption. Just 23% of CSPs are currently offering QoS and/or visibility solutions for mission-critical applications and 32% of CSPs offer some form of cloud-based security service such as anti-DDoS or URL filtering.
“Workforce productivity and mobility needs are causing CIOs to reevaluate their network infrastructure and operations. At the same time, CSPs are responding by evolving their SMB and enterprise cloud services to reach beyond classic connectivity and IT solutions traditionally provided, ” said Yaniv Sulkes, AVP Marketing at Allot Communications. “The market trends surfaced in our report reflect what we are seeing with our CSP and enterprise customers. CSPs around the globe are increasingly delivering value-added digital services that can help enterprises overcome their toughest adoption challenges and achieve the cost and efficiency benefits promised by the cloud.”
The statistical information presented in this report is based on data collected during the second half of 2014 from over 100 communication service providers (mobile, fixed and converged) globally. The regional breakdown of our sample of CSPs was: 35% Asia Pacific, 11% North America, 23% Latin America, 13% Europe, 8% Middle East & 10% Africa.