Ask-AI-team (company pic)
Ask-AI, an Israeli startup that uses Natural Language Processing NLP to power direct answer and insight surfacing platform, raised $11 million in a Series A funding round led by Leaders Fund and launched its new sidekick called ASK. The company has now brought in $20 million Meanwhile, Sisense, an Israeli startup and a unicorn that offers an analytics platform for builders, is having troubles and will let go another 13% of its workforce, or about 60 people.
The move comes just six months after Sisense let go of 100 employees.
Founded in 2010 by Guy Boyanjo, Aviad Harel, Adi Azaria, Eldad Farkash, and Elad Israeli, Sisense has developed a platform for enterprises that combines data discovery, analysis, and intelligence with extreme scalability. This is a hybrid cloud solution, which is considered very friendly and fast; it also allows users with no special training or background to get business insights in seconds. The platform allows access from any device and app through text, natural talk, chat and syncing to web stuff.
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The company’s clients have included Rolls Royce, Expedia, General Electric, Philips, NASDAQ, Accenture and Discount Bank. The company’s offices are located in Tel Aviv, New York, Arizona, Kyiv, and Tokyo.
Sisense hit unicorn status at the start of 2020, but then came the global financial crisis and in 2022 it was forced to let go of 200 employees.
“This reduction in staff was undertaken after careful deliberations to enable the company’s continued long-term growth and stability,” explained Sisense in a statement. “We are focused on investing in our go-forward strategy of broadening our offerings for technical buyers, enabling our customers to build custom analytics faster than ever before. We truly appreciate the contribution of our employees and the company is providing transitional benefits packages and support as they search for their next opportunities. While we realize that we are in a fortunate position as a company, having reached positive cash flow; however, considering the current economic realities, these adjustments are necessary.”
ASK-AI uses breakthrough AI-NLP to aggregate text-heavy company knowledge & customer communications, surfacing pinpointed answers to your questions and revealing product insights that would otherwise be undiscoverable.
Ask-AI’s platform allows managers and employees to receive answers and insights from all internal knowledge and customer communication sources. Current methods for receiving answers and insights are manual and time-consuming for entire organizations and Customer Experience teams in particular. Ask-AI improves this inefficient process by giving users pinpointed answers to questions instead of document links, in a way similar to Google Answers.
“Executive teams are excited about the promise of AI, and want to take advantage of the technology to make their employees more productive and their customers more satisfied,” said Alon Talmor, Founder and CEO of Ask-AI. “But they quickly realize that building AI into their workforce systems is more difficult than expected. What they really want is an out-of-the-box application that doesn’t rely on employees asking the right questions. It should tell employees what they need to know – answers, insights and actions – before they know what they need.”
Ask-AI boasts that it will soon become the new Google for answers and recurring questions from all of an organization’s sources and customer communications.
