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Business Failures

The Fall of Thomas Cook

The British tourism group Thomas Cook has collapsed, having entered compulsory liquidation this morning. As this chart shows, the share price had plummeted from around 58 pence to just 3.45 pence in the last 365 days. Earnings per share in 2010 were 20.4 pence – in 2018 investors had to book a loss of 0.3 pence per share.

Thomas Cook most recently suffered from the unwillingness of the British to travel: Many remained at home in the face of Brexit worries and the abundance of sunshine at home. Added to this was the fear of terrorist attacks in many holiday destinations, including Turkey. In addition, discount battles have depressed the margins of travel companies. Many holidaymakers are affected by the collapse – at present, an estimated 650,000 holidaymakers are on the move with Thomas Cook, many of them British.

Infographic: The Fall of Thomas Cook | Statista You will find more infographics at Statista

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Travel agencies in the United Kingdom – Statistics & Facts

Travel agencies are an integral part of the travel and tourism industry in the United Kingdom. Travel agents sell holidays and other travel products to consumers, as retail travel agents in stores, web-based agencies and/or call centers. In 2016 travel agents and tour operators in the United Kingdom generated revenues of over 33 billion British pounds.

In the UK there are several types of retail travel agent, referred to as multiples, miniples or independents. Multiples are large companies operating a chain of retail outlets, the two major players being Thomas Cook and TUI. Miniples and independents refer to companies with a smaller number of branches, in some cases only operating in one town or region, or in niche markets such as luxury travel or ski holidays.It is common for many small and independent agencies to join a consortium, where collectively they can compete with the bigger market players. Advantage Travel Partnership is one of the largest consortia in the UK, with 512 travel shops, ranking it below TUI and Thomas Cook as the most prominent retail travel agent.

TUI Group is a global travel and leisure company that owns a number of British travel agency and tour operator brands, namely Thomson and First Choice, which are gradually being rebranded as TUI. Along with the Nordics, the UK and Ireland form one of the company’s most important market segments, collectively earning revenues of around 7 billion euros in the 2015/16 financial year.

Thomas Cook is part of the Thomas Cook Group, which also owns airline and tour operator subsidiaries, and operates a number of retail outlets across Europe. Although a market leader, Thomas Cook’s group revenues in the UK and Ireland have been suffering a decline.

Changes in the use of travel agencies raise the question of the preferred method of booking travel. The share of UK holidaymakers booking directly with a service provider was almost equal to the number booking via a travel agent in 2016. As options to research and book travel independently online increase, personal consultations with travel agents are considered less important for many consumers. The growth of the online travel agency (OTA) market, with companies such as Expedia, means that consumers are frequently choosing to book travel packages online rather than over the counter. Online travel bookings are also expected to continue growing. Package holidays booked through OTAs, tour operators and other travel websites are predicted to have average revenues per user of approximately 2,172 U.S. dollars in 2021.

Published by Jennifer Luty, Nov 24, 2017



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