NICE buys US interaction analytics company Nexidia

NICE Systems is paying $135 million for the interaction analytics software company.

NICE Systems


NICE Systems Ltd. has entered an agreement to acquire Nexidia, a provider of advanced customer analytics. “The new combined offering transforms the market by featuring analytics capabilities with unparalleled accuracy, scalability and performance, empowering organizations to significantly expand their analytics usage in critical business use cases, ” NICE said in its announcement of the transaction.

NICE Systems CEO Barak Eilam said, “The acquisition of Nexidia is part and parcel of our strategy to enhance our analytics offering. It is an important step in our mission to deliver the power of customer data and insight beyond the contact center. Nexidia enjoys a reputation for unrivaled technology and domain expertise. Their addition to our company will solidify NICE’s position as an analytics powerhouse. I look forward to working with our new team members.”

NICE will acquire Nexidia for a total cash consideration of approximately $135 million. Subject to certain conditions and satisfaction of terms, the transaction is scheduled to close during the first quarter of 2016. The company expects the acquisition be accretive to earnings on a non GAAP basis in 2016.

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