Published On: Thu, Jul 23rd, 2015

Travelers’ Biggest Complaints About Air Travel

Complaint7 ravelers biggest complaints with airlines travel flight

Summer is in full swing and scores of Americans are heading away on vacation. The number of people traveling by plane is continuing to rise across the United States – last year, some 93 percent of people expected to take a domestic flight at least once, according to Tripadvisor. With more people flying than ever before, somewhat unsurprisingly, frustrations have continued to increase as well. While people have named better booking, simplified check-ins and streamlined security as the biggest improvements in air travel, they still complain about the same issues year after year.

Uncomfortable seating and limited legroom are at the very top of the list of negatives – 77 percent of travelers said they dislike this the most. 7 out of every 10 travelers said they dislike added fees such as baggage charges and seat fees. What about that feeling when your flight has taken off, you’re just about to fall asleep and a baby in the row behind you starts crying? That comes a bit lower on the complaints list – 50 percent of American fliers dislike loud/crying children, according to Tripadvisor.


Percentage of travelers who like these things the least when they fly.

Infographic: Travelers' Biggest Complaints About Air Travel | Statista

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