NICE Engage Platform Achieves Cisco Compatibility Certification
Israel’s NICE Systems announced that its NICE Engage Platform has achieved Cisco Compatibility Certification for the Cisco Unified Communications Manager (CUCM) 10.5. As a member of the Cisco Solution Partner More...
NICE Systems Launches New Fraud Prevention System
Israel’s NICE Systems launched its Real-Time Fraud Prevention solution, which it says enables contact centers to detect and prevent fraud in real time using voice biometrics and both speech and desktop analytics. More...
NICE Systems Customer Engagement Analytics platform and NICE Fizzback Solution Win Awards
Israel’s NICE Systems announced that two of its solutions have been named as 2015 Products of the Year by TMC CUSTOMER Magazine. NICE was recognized for the second consecutive year for its Customer Engagement More...
NICE Systems Unveils App to Tell Businesses what their Customer Are Thinking
NICE Systems announced its latest release of the NICE Fizzback Voice of the Customer (VoC) solution, which it boasts offers organizations a more holistic understanding of what customers are saying about More...
NICE Joins FIDO Alliance
NICE Systems has joined the FIDO (Fast IDentity Online) Alliance, an organization aimed at shaping global specifications and standards for simplified user authentication. It was also positioned as a Leader More...
Nice Systems Introduces Its NICE Robotic Automation
Nice Systems has launched its NICE Robotic Automation, which the company calls an innovative solution that uses software robots to automate routine back office processes to help improve operational efficiency More...
Nice Selected Best In Show at FinovateFall 2014
NICE Systems was selected as a Best of Show winner at FinovateFall 2014 for its Real-Time Authentication demonstration. The event took place on September 23-24, 2014 at the New York Hilton Midtown in New York More...