Tag archive for ‘Customer experience management’
Press Release On Wednesday, June 17th, 2015

NICE Again Named the Leading Contact Center Workforce Optimization Vendor

– – Israel’s Nice Systems has again been recognized as a worldwide leader in the contact center Workforce Optimization (WFO) market by DMG Consulting LLC. This is the fifth consecutive year that More...

Jewish Business News On Thursday, May 21st, 2015

ThetaRay Named as a Gartner Cool Vendor in Security for Technology and Service Providers

– – Israeli startup ThetaRay, a provider of big data analytics solutions for unknown threat and risk detection, has been included in Gartner’s “Cool Vendors in Security for Technology More...

Jewish Business News On Thursday, March 12th, 2015

Israeli ClickTale Throws Lifeline to Enterprises Drowning in Ocean of Data

ClickTale, an Israeli provider in enterprise Digital Customer Experience (DCX) Management, announced a new Impact Recorder offering that it says enables enterprises to gain a deeper understanding of their More...

Gil Tanenbaum On Tuesday, March 3rd, 2015

Israeli Pontis Passes 500 Million Worldwide Customer Milestone

Israeli firm Pontis, a pioneer of continuous contextual engagement solutions, announced that it has reached half a billion customers worldwide. Working with Tier 1 service providers, Pontis boasts that More...

Jewish Business News On Monday, February 23rd, 2015

Israel’s NICE Systems Wins 2014 Latin America Best Practices Award

Israel’s NICE Systems is the winner of a 2014 Latin America Best Practices Award from global analyst and consultancy firm Frost & Sullivan. NICE was named as the Customer Value Leader in the Contact Center More...

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