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Starbucks customers furious about rewards plan

Starbucks is changing its rewards program, and people are not happy about it.

Starbucks CEO Howard Schultz

The company announced Monday that starting in April, customers will no longer receive one point or “star” per visit. Instead, patrons will receive two stars for each dollar spent. What’s the problem with that? Well, Starbucks is also changing how “gold” status and perks are calculated.

Right now, customers receive gold status once they’ve earned 30 stars in a year. That’s loosely equivalent to visiting Starbucks 30 times, if you don’t get any bonus points along the way.
Gold members get a free food or beverage product after 12 stars.
But when the new points system launches, customers will have to earn 300 stars — or spend close to $150 — to reach gold status.

Read the fullstory at Money CNN,  by Hope King

 

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