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Mark Zuckerberg and Reid Hoffman’s ‘Silicon Valley billionaires club’ just invested in customer service startup

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Intercom, the customer communication platform on a mission to make internet business personal, today announced it has raised $35 million in its Series C round, bringing its total funding to $66 million.

ICONIQ Capital led the round with participation from Series A lead investor The Social + Capital Partnership and Series B lead investor Bessemer Venture Partners.

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Officially ICONIQ Capital is a global multi-family office and merchant bank for a group of influential families. Their recent investments include Automattic, Docusign, Fastly, Flipkart, and Sprinklr. For more information, visit .

But Business Insider says ICONIQ of ‘Silicon Valley billionaires club’ is like a venture capital firm like no other.

According Business Insider Forbes article by Brian Solomon described it as “‘Zuck & Friends’ secret billionaire fund.” As well as Zuckerberg and Sandberg, Facebook-affiliated clients include cofounder Dustin Moskovitz and early employee Sean Parker, along with Twitter’s Jack Dorsey, LinkedIn’s Reid Hoffman, and Dropbox’s Drew Houston — plus a number of other non-tech billionaire investors.

The fund is headed by Divesh Makan, a former Goldman Sachs investor, and previous investments include SurveyMonkey, DocuSign, GoFundMe and Flipkart. Now Intercom is being added to that list.



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