CommuniTake, an Israeli company which markets remote access technology for mobile devices, has released a new version 6.0 of its mobile suite which the company says enables more secure and efficient mobility.
The CommuniTake platform, the company boasts, unifies robust multi-channel support with comprehensive Enterprise Mobility Management and core M2M services. The CommuniTake Care suite includes an on-device diagnostics and repair application; an automated care system leveraging Big Data diagnostics; a self-troubleshooting portal; and complete remote control over mobile devices and PCs.
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The new In-Store Care offering allows administrators to proactively monitor in-store operations, automate maintenance, gain access to actionable information in real-time, improve resource planning and maximize customer satisfaction. It helps CSPs to differentiate themselves from their competitors and supports them in their quest to monetize brick-and-mortar operation.
CommuniTake INTACT provides contained messaging, encrypted voice calls, internal only apps catalog and complete remote device control – all under a central integrated device management system. INTACT can be deployed in several ways: (all deployments contain the central device management system)
Its features include:
1. Secure communications (voice; messaging; files).
2. Secure communications plus a dedicated firmware for better security enforcement.
3. Hardware and firmware which have been engineered to work together from the ground up to offer exceptional security.
This latest release, the company says, provides businesses with improved productivity by letting users effectively communicate in a free and safe way. With a simple, all-in-one suite, customers can quickly deploy advanced enterprise mobility control, enhance maintainability, achieve out-of-the-box security and get more value by integrating new support capabilities with existing mobility applications.
“We continue our commitment to helping CSPs deliver best-in-class customer experiences by unveiling the first mobility system for managing demo devices. We enable CSPs to proactively monitor and optimize the in-store customer purchase experience while capitalizing on operational excellence and existing investments”, said Ronen Sasson, CommuniTake CEO.
“At the same time, we help organizations be more competitive and productive by empowering them to move away from security challenges and freely run their business without communications risks. By making it safer than ever to communicate and share business insights across the enterprise, we are enabling our business customers to move fast and impact business metrics and strategy – all at a very affordable cost”.