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Bulgaria’s Mobiltel Selects Amdocs for Five-Year Managed Services Engagement

Amdocs to assume responsibility for Mobiltel’s data center, disaster recovery and business support systems operations across mobile, broadband and IPTV lines of business

By Jewish Business News

Amdocs announced the signing of a five-year managed services contract with Mobiltel (commonly known as Mtel). One of the largest affiliates in the Telekom Austria Group. Mtel is Bulgaria’s largest mobile service provider, and also provides fixed, broadband Internet and IPTV services. Mtel has awarded Amdocs responsibility over a wide range of IT operations, including data center, disaster recovery and business support systems (BSS) operations, across all lines of business. Amdocs will also deliver additional managed services, including application development, integration management, testing and hardware procurement and maintenance.

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Amdocs’ rating, billing, ordering, customer management and product catalog systems have been implemented at Mtel since 2007. Under the new agreement, Amdocs will support Mtel’s Amdocs systems as well as 17 other legacy and third-party systems.

Horst Pertl, chief technology officer at Mtel said “This managed services agreement is a significant milestone in our strategy to consolidate our operations to become a true, multi-play provider”.

A 30-year leader in the communications space, Amdocs is ranked twelfth in the Global Outsourcing 100® list of best outsourcing service providers across all industries. In 2012, Amdocs signed new managed services agreements to support more than 100 million subscribers at service providers in Europe,  Asia and Latin America. Overall, Amdocs has managed services agreements in place to support a total of more than 500 million subscribers globally.

About Amdocs
The global company uniquely combines a market-leading BSS, OSS and network control product portfolio with value-driven professional services and managed services operations. With revenue of $3.2 billion in fiscal 2012, Amdocs and its 20, 000 employees serve customers in more than 60 countries.




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