Israeli Nasdaq-listed software and business services provider Amdocs Ltd. has acquired three privately owned companies: Israeli Pontis, US Vindicia and Irish company BriteBill. Each company was acquired for about $85-90 million for a total of $260 million.
These companies are expected to contribute 1.5% to 2.0% to total revenue for Amdocs‘ full fiscal year 2017
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Israeli company Pontis is a provider of contextual digital engagement solutions. Pontis’s real-time decisioning and learning technology enables service providers to offer their customers personalized contextual interactions relevant to where that individual customer is in their journey with the service provider.
With Pontis, Amdocs can help service providers determine the next best action for customer engagement and then to offer the customer, across outbound and inbound channels, the most appropriate service at the right time and the right touch point. Pontis has raised $70 million to date so the exit has generated no major profit.
Founded in 2010 by Alan Coleman, Brite:Bill is headquartered in Dublin, and has offices in London, Madrid, San Francisco, Shanghai and Toronto. The company user-experience experts turn the customer bill into a unique, customer-centric engagement channel.
Brite:Bill’s technology and services transform invoices into a personalized, digital, interactive billing experience in the channel of the customer’s choice. The invoice’s customized and engaging design reduces customer confusion around the bill, thereby cutting service provider costs around inbound inquiries, and also provides an engagement opportunity for service providers to promote new services. The company was named a “Cool Vendor” by Gartner Inc. for 2014.
Vindicia is a software-as-a-service (SaaS) subscription management and payment solutions. Vindicia makes it easy for digital enterprises to onboard customers and process payments for digital content, over-the-top (OTT) entertainment, online subscriptions and on-demand services. Vindicia’s advanced retention capabilities reduce user churn and increase top-line revenue for online service providers.
Amdocs CEO and president Eli Gelman said, “Communication and media service providers, including those with over-the-top offerings, are transforming to capture the world of on-demand services and digital immediacy. When combined with business-driven analytics behind the scenes, this ensures a simplified, intuitive and engaging customer experience.”
He added, “These acquisitions, alongside Amdocs’ existing platforms which include multi-channel, digital care and commerce, customer management and big data analytics solutions, position Amdocs as the market leader to help communication and media providers on their journey. I am excited by these companies joining Amdocs, as their cloud-based technologies will augment Amdocs’ rich offering and shorten our time to market.”
